Effective Date: September 18, 2025

A Jeannie’s Vision Foundation, Inc. (“we,” “our,” “us”) is deeply grateful for your generous support. Donations help us carry out our mission of empowering at-risk youth and uplifting communities. Because donations represent an immediate commitment of resources to our programs, we have established the following refund and cancellation policy.

1. General Policy

• All donations made to A Jeannie’s Vision Foundation, Inc. are considered final and non-refundable.
• Once a donation is processed, it cannot be canceled, refunded, or exchanged unless otherwise required by law.

2. Duplicate or Error Transactions

• If you believe your donation was made in error, duplicated, or charged incorrectly, please contact us within seven (7) business days of the transaction.
• We will review the matter and, if verified, issue a refund or correction as appropriate.

3. Recurring Donations

• Donors who set up recurring donations may cancel future payments at any time by contacting us directly or using the cancellation link provided in confirmation emails.
• Cancellation requests must be made at least five (5) business days before the next scheduled payment to ensure processing.

4. Unauthorized Transactions

• If you suspect fraudulent or unauthorized use of your payment method, please contact us immediately. We will work with our secure payment processor to investigate and resolve the matter.

5. Contact Information

For questions regarding donations or to request a review of a transaction, please contact us at:

A Jeannie’s Vision Foundation, Inc.
Email: [email protected]
Instagram: @ajeanniesvisionfoundation